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Terms and Conditions

Creating a customer account
By reviewing the privacy policy, browsing the Tawreed Gate website, and being fully convinced of dealing with the Tawreed Gate team to meet your company's requirements, you must create a user account through simple procedures as follows:
How to use the site
Shipping & Delivery Policy

Get your order at the time and place you want!

Do not forget while purchasing the product(s) to provide us with the correct mobile phone number and delivery address. The delivery team will follow up with you to determine the delivery date and the team will deliver the product at the time of your choice. (During the day after ordering)
Return Policy
Products that are returnable or exchangeable
The policy of exchange and return is applied within 72 hours from the time of delivery of the product, provided that the invoice and the product are in original condition.

Products that are not returnable or exchangeable
Cash Back Policy
Refund method
For products that have been delivered, we will refund the value of the product subject to return in full including the fees for returning the product to us (excluding fees paid to ship the product to you) and this applies in the following cases:
Refund Procedures
The refund will be the same as how you paid it, as follows:
When will the amount be refunded
The amount will be returned to you at the same time we receive and inspect the product in our company’s warehouse, and you will receive the final amount as follows:
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